Cancellation Policy
Once you make the payment, we will send the product/s to you in the quickest possible time. However, if you want to cancel an order, you have to do it within 24 hours from the time of ordering. If you fail to cancel within 24 hours, or, if the product already gets dispatched from our warehouse, you won’t be eligible for cancellation. To cancel your order, email us at wecare@heathex.com
If your order is eligible for cancellation and is cancelled, we will debit a cancellation charge of â‚ą100. The balance amount shall be refunded through UPI mode of payment. The refund might take 7 to 10 working days to process, depending on our payment gateway.
Refund Policy
- We have 7 days return policy.
- Please ensure that the products you return are unused, unworn and the original tags are intact.
- International orders are not eligible for return.
- We will arrange for a reverse pickup from your delivery address upon receiving return request
- We charge Rs. 50 per product for return.
- The product amount will be credited to your given Bank Account in case of COD and online order within 10 working days.
Exchange Policy
- Exchange is not available for Products at or below Rs.599/-
- We charge Rs. 50 per product for exchange.
- Size exchange is subject to availability.
- For detailed terms refer the Terms & Conditions and FAQ.
RETURNS
- We have 7 days return policy.
- Please ensure that the products you return are unused, unworn and the original tags are intact.
- International orders are not eligible for return.
- We will arrange for a reverse pickup from your delivery address upon receiving return request
- We charge Rs. 50 per product for return.
- The product amount will be credited to your given Bank Account in case of COD and online order within 10 working days.
EXCHANGE
- Exchange is not available for Products at or below Rs.599/-
- We charge Rs. 50 per product for exchange.
- Size exchange is subject to availability.
- For detailed terms refer the Terms & Conditions and FAQ.